StudyFriends — Account Deletion Request

How to request account deletion

Option A — Delete in the app (recommended)

1. Open the StudyFriends app
2. Go to Settings → Account
3. Select Delete account
4. Confirm the deletion request

After confirmation, your deletion request is processed. Some data may be retained for a limited period as described below.

Option B — Request deletion by email (if you cannot access the app)

Email us at support@getnextio.com with the following information:

• Your account email (or login identifier)
• Subject: Account Deletion Request
• (Optional) Reason for deletion

What data is deleted

• Account profile information (e.g., nickname, profile image, locale settings)
• Study logs and activity records associated with your account
• Group participation/relationship data linked to your account
• Authentication data necessary to operate your account (e.g., login identifiers)

What data may be retained

Some data may be retained only when required for legitimate purposes such as legal compliance, fraud prevention, dispute resolution, or security auditing.

• Security and audit logs
• Records required by law or to enforce our terms

Retention period

• Deletion requests are typically completed within 30 days.
• Any data retained for the purposes above will be stored for up to 30 days (unless a longer period is required by law), and then permanently deleted.

Developer / Contact

Nextio Inc.
Support: support@getnextio.com